At MAGNEQ Enterprises, we guarantee a hassle-free and dependable online shopping experience for premium sunglasses. We handle every detail to ensure your delivery arrives safely and promptly.
Orders are swiftly processed and dispatched within 24 to 48 hours of being placed during business days.
Once an order has left our warehouse and has been dispatched, it cannot be cancelled.
You may submit a return or replacement request only after delivery receipt if the item is defective or incorrect.
Estimated delivery time is typically 3-7 business days from the shipping date.
Delivery times may vary due to unforeseen circumstances such as weather conditions, logistics delays, or holidays.
We will notify you by email or SMS if there are any significant delays affecting your order.
We offer free shipping on all prepaid orders.
Currently, MAGNEQ Enterprises does not offer Cash on Delivery (COD) payments. All purchases must be prepaid via the available online payment methods.
We ship within India to most locations. If any delivery restrictions exist for certain areas, they will be communicated during checkout.
In the rare event that your order is lost or arrives damaged, please contact our support team immediately at contact@magneq.in with your order details.
We will initiate an investigation and work to resolve the issue, including replacement or refund as applicable.
Once your order is shipped, a tracking number will be provided via email or SMS to help you monitor the status of your shipment.
